FAQ

Frequently Asked Questions

What does Mall Maverick Do?

Mall Maverick is an omni-channel content management system for community retail centers, mixed use properties, and shopping centers.  Mall Maverick handles all of you digital channels including websites, social networks, and digital directory boards – All managed through our best in class Content Management Solution (CMS).

How is Mall Maverick different for Retail properties and Shopping Centers?

Mall Maverick has been in the retail center and shopping center industry for over 15 years. In that transformative time we have worked with Clients from some of the largest retail centers in North America to small grocery anchor properties. We have a robust, evergreen solution that can be the foundation of a retail center's online presence, regardless of the size of the property.

Mall Maverick provides the flexibility and performance that retail properties need to improve the value of their property by engaging shoppers, attracting the right leasing leads, investors and tenants. We understand the industry and have built the tools to centralize our Clients digital platforms for any budget. Mall Maverick CMS offers endless ways to grow and enhance your digital objectives for your retail properties or shopping centers. Mall Maverick provides you peace of mind that is proven and trusted by some of the largest players in the retail and shopping center industry.

Can I use my own domain name with my new Retail or Shopping Center website?

Yes, definitely! Make sure you have user access to your domain name/DNS account to ensure your “www.yourcenter.com” is connected to your new community retail centers, mixed use properties, and shopping centers website.If you need help with this step, our technical support team will be able to help coordinate this information with your previous vendor/IT contact.

Do I need a designer/programmer to update my Shopping Center or Retail Center website?

No, our best in class Mall Maverick CMS allows for easy access and user friendly accessibility to manage/operate your shopping center or retail center website whenever you like.

What is “Responsive Design” for my Retail or Shopping Center website?

Mall Maverick is “Responsive Web Design (RWD)” certified, which means all our shopping center, retail center or community retail center websites are designed and developed to provide optimal viewing experience on your desktop, tablet, and mobile devices.  One website that adapts for all screen sizes and is still managed through one back-end shopping center content management system.

Can Mall Maverick do Digital Directory Boards for my Community Retail Center or Shopping Center?

Yes we do!  We are the leading software provider for Digital Directory Boards at community retail centers, mixed use properties, and shopping centers.  Manage your store or business  listing updates with ease from our CMS with just a few clicks to have it reflect on your digital directory boards at your retail center or shopping center!

Does Mall Maverick support multiple languages for my Shopping Center website?

Mall Maverick can support any alternative languages that you need available for your retail center or shopping center website.

Does Mall Maverick have a Newsletter Marketing solution?

Yes we do! Our newsletter feature is a full service end-to-end solution that is integrated with Campaign Monitor, one of the best email marketing tools. You can send out unlimited newsletters campaigns with 5 pre-set templates using your retail center or shopping center’s logo and social media links. You will have full customization over your subscribed shoppers and detailed newsletter engagement reporting.

Will my Retail or Shopping Center website adhere to the Web Accessibility Compliance guidelines?

All of our retail center, shopping center or community retail center websites are designed/developed to meet the current Web Accessibility Guidelines. Using our partner, Monsido, we complete a Web Accessibility Compliance scan prior to launching every new shopping center website to ensure it launches with an “Excellent” score. 

• WCAG 2.1 AA compliance at launch of retail or shopping center websites.

• On-going audits services are also available for worry free updates, so that your team can stay focused on their task at hand.

Will my new Shopping Center or Retail Center website support analytic reporting?

Your community retail centers, mixed use properties, or shopping centers’s website analytics will be tracked with Google Analytics 4. We will provide you with direct access to Google Analytics to gather all your required reports.

Does Mall Maverick support corporate templates or franchised websites?

Yes, we are able to work with your existing templates and sites OR build you a brand new site using the latest and greatest website technologies. Here are some of our amazing corporate websites that we have built:

https://davpart.com

https://primarisreit.com

Can I manage multiple Retail Center or Shopping Center websites at once?

Mall Maverick allows corporate teams to seamlessly share brand assets, run portfolio wide campaigns, and have a consistent digital brand presence for your retail center, shopping center or retail center.

Manage multiple shopping center properties with ease by updating promotions, logos, pages and more at one time.

Will my new Shopping Center website be optimized for SEO (Search Engine Optimization) ?

Each shopping center website pulls dynamic SEO content from the Mall Maverick CMS and connects it to the necessary meta tags that Search Engines and Social Media platforms utilize.  We include a dynamic sitemap which lists all of the pages Google and other search engines will reference. Prior to launching your retail or shopping center website, our team will set your website with SEO, scraping the necessary meta titles, description and keywords from your old site or setting up relevant ones for you.

Can my retailer’s data or promotions be automatically sourced and added to my Shopping Center website?

We have an additional service available to help you with Retailer Data! The National Promotions feature with Mall Maverick sources promotions from the most popular retailers in the country and automatically publishes them onto each retail center or shopping center website. The National Promotions feature ensures that shopping center websites always have promotional content helping to drive traffic and shopper engagement. We are also able to source the most popular and recent Retailer Data including logos & descriptions for you to use on your shopping center websites.

Will my new Retail Center or Shopping Center website load fast?

Website speed contributes to SEO ranking, and our team goes through rigorous testing to ensure all our retail center or shopping center websites are built implementing up to date best practices.

How much does Mall Maverick cost?

We thought you would never ask!  We have the best value compared to an agency or other software provider for retail center, shopping center or community retail center websites, design, branding and more. Click here to get in contact with our sales team to help you get a quote.Who maintains my new Shopping Center website or Directory Board?