The AI-Ready Digital Platform for Shopping Centers.

Omnichannel CMS, digital marketing, directory management, analytics, and portfolio-scale support; purpose-built for shopping center marketers and property managers.

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Trusted by 300+ shopping center operators across North America.

  • "Mall Maverick is an undeniable leader in retail center property content management solutions, delivering fast, discoverable, and easy-to-manage websites."

    Lee Jackson,
    Senior Vice President
    JLL Digital Solution Advisory

  • "The Mall Maverick team is exceptional. Responsive, helpful and courteous. A pleasure to work with."

    Corporate Director of Marketing

  • "Mall Maverick's professionalism and guidance have been instrumental in getting this massive project of 45 new websites completed and on time."

    Darren
    BGO

  • "Great service, & easy to set-up. Everyone involved made it clear what the obligations were and what was required from my end. It was also helpful that they updated me frequently on what they were working on throughout the process. Thank you!"

    Samantha
    Morguard Properties

  • "I highly recommend working with Mall Maverick. In 2019, we completed a comprehensive RFP for our website CMS and hosting. Mall Maverick won on all factors."

    VP of Marketing
    Mall Maverick Portfolio Client

Trusted by Leading Shopping Center Operators

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0+

shopping center clients

1-0+

Portfolio size supported

<0 min

response time

Enterprise

Grade tech, boutique
responsiveness

One Central Operating Layer

Your Entire Portfolio. One Platform.

Mall Maverick connects your websites, directories, promotions, and reporting into a single platform, so your team operates as one, not as many.

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Blue globe icon on a light background.

Shopping Center Websites / CMS

Mall Maverick centralizes your websites, directories, email, sms, social media, promotions, & reporting into one platform

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Map location pin icon on a light green background

Digital Directories

Automated retailer sync with self-serve tenant updates. Accurate information, without the manual work.

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Outline of a megaphone on a light blue background.

Promotions / Retailer Content

Coordinated campaign management across properties, retailers, and channels — from one dashboard.

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Abstract icon with three vertical bars of different heights in orange on a light beige background.

Analytics & Reporting

Foot traffic, web performance, directory accuracy, and social engagement. Unified. Actionable. Executive-ready.

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Icons representing a thumbs-up, a heart, and a speech bubble.

Social Media Hub

Schedule and publish across every major platform from one Mall Maverick workspace.

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Illustration of an envelope with an email icon in the center.

Email & SMS

Send property updates, promotions, retailer announcements and reach tenants directly from your CMS. One dashboard, full delivery.

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An illustration of a robot face with two round eyes and a speech bubble with three dots.

AI Chatbot, Writer & Social Features

Generate polished property descriptions, event copy, and retailer spotlights in seconds while your site answers 24/7.

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A speech bubble icon with three dots inside, representing a message or conversation.

SEO / AEO / GEO

Rank on Google, surface in AI answers, and appear in geo-local search with domain authority tracking in the platform.

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Built To Solve

the Real Problems Portfolio Operators Face

People shopping and walking inside a multi-level mall with sunlight streaming through the glass ceiling, storefronts like Zara, Mango, ALX, and a directory map for shoppers.

current Reality

With Mall Maverick

Centralized CMS with portfolio-wide publishing. Push updates to one property or all twenty at once. Every site stays current, always.

Inconsistent property updates across fragmented platforms. Each center runs on a different CMS, managed by a different team or a different agency.

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Automated directory sync with retailer self-serve. Tenants update their own listings. Your directories stay accurate without your team lifting a finger.

Retailer directories months out of date. Hours spent chasing tenants for store hours, phone numbers, and promotions.

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One platform replaces them all. Websites, directories, SMS, social, analytics — unified under a single contract and a single support team.

Five vendors doing the work of one. Separate billing, logins, and support queues for every tool in your stack.

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A shared analytics dashboard your leadership team actually reads. Every property. Real time.

No portfolio-level reporting. Performance data lives in disconnected dashboards — if it exists at all.

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New Mall Maverick CMS 3.3 Features

More Than Websites. Future-Ready
Digital Operations.

Your Operating System just got smarter. New integrated features. No new logins. No new vendors. SMS, guest WiFi landing page, AI chatbot, Social Media management Hub, Social Analytics, and extended page preview updates — all inside the same Mall Maverick platform your team already uses and is SEO/AEO ready.

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AI Content Writer Assist

Instantly produce polished property descriptions, event copy, and retailer spotlights. Built on enterprise-grade AI held to the highest standards of security and compliance — the same technology trusted by global banks.

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Tenant & Customer SMS

Reach tenants, customers, and prospects instantly from your CMS. No Twilio. No platform-switching. Send promo approvals, lease reminders, and event updates in minutes — and track replies in one dashboard.

Person holding a tablet displaying a colorful bar chart, with a keyboard, potted plant, and computer monitor in the background on a desk.

AI Website Chatbot

Your property website answers visitor questions 24/7 — store hours, directions, events, parking, and personalized shopping assistance. Need shoes, it will tell you which stores. No model training. No setup complexity. Turn it on. It works.

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Social Hub & Social Analytics

Schedule and publish content across every major platform from one Mall Maverick workspace. AI surfaces what's working, flags sentiment shifts, and generates executive-ready reports — without a single spreadsheet.

See Why Operators Are Switching To Mall Maverick

Client Result Case Study

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From Fragmented to Full Control

the Challenge

A 12-property portfolio operator was managing each center's website through a separate agency — different CMS, different billing, no shared data. Retailer directories were months out of date. Leadership had no portfolio-level reporting.

Mall Maverick migrated all 12 properties onto a unified platform in 90 days. One CMS, automated directory sync, retailer self-serve portal, and a shared analytics dashboard the leadership team reviews weekly.

The Solution

62%

Increase in organic website traffic within 6 months

80%

Directory accuracy, down from 34% stale listings

4x

Faster content publishing across all 12 properties

Read Our Blog and Articles

Why Mall Maverick

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Built Exclusively for Retail Real Estate. Not Adapted for Them.

Other platforms started somewhere else. Mall Maverick is the only platform built specifically for the operators running the properties — not the agencies marketing them, and not the shoppers visiting them.

Mall Maverick migrated all 12 properties onto a unified platform in 90 days. One CMS, automated directory sync, retailer self-serve portal, and a shared analytics dashboard the leadership team reviews weekly.

5 Differentiator Points:

  1. Shopping Center Exclusive
    100% of our product, team, and roadmap serves one industry: yours. Not a vertical. Not an afterthought.

  2. One Platform. Multiple Marketing Tools Replaced.
    SMS, WiFi, AI chatbot, social scheduling, social analytics, CMS, and directories — all in     Mall Maverick 3.3. One login. One invoice. One support team.

  3. AI That Works for Operators, Not Shoppers
    Content generation, visitor inquiry handling, social analytics, and portfolio reporting — without your team becoming AI experts.

  4. Under 60 Minutes. Always.
    No ticket queues. No account manager layers. A real person who knows your platform responds — guaranteed.

  5. Switching Is Easier Than You Think
    Free Placewise data migration ($5K value). 60-day go-live guarantee. First-year discount for 5+ properties. 90-day satisfaction guarantee.

See the Full Comparison

FAQ

Common Questions from Operators

  • Yes. Mall Maverick includes automated directory sync and a retailer self-serve portal, so tenant information stays accurate without your team manually managing every change.

  • Yes we do!  We are the leading software provider for Digital Directory Boards at community retail centers, mixed use properties, and shopping centers.  Manage your store or business  listing updates with ease from our CMS with just a few clicks to have it reflect on your digital directory boards at your retail center or shopping center!

  • Yes, and only for them. Every feature, workflow, and support model is designed specifically for teams managing multiple shopping center properties.

  • Under 60 minutes. That's our commitment not a target. A real person who knows your account and your platform.

  • We handle it. Effortless data migration, a 60-day go-live guarantee, and a first-year discount for portfolios of five or more properties. Most operators are live and publishing within 30-60 days of signing.

Ready to Unify Your Portfolio's Digital Presence?

Book a live portfolio demo and see how Mall Maverick can centralize your websites, directories, promotions, and reporting across every property you manage. Built for 1 - 20+ properties.

Request a Portfolio Demo

Response within 60 minutes

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Dedicated on-boarding team

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Built for portfolios of 1–20+ properties

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